Concierge Program Aims to Model Healthy Behaviors

  • People in blue shirts and face masks enter a building
    Individuals are asked to maintain physical distancing when entering and exiting building entrances. Students (from left to right) Eric Macadangdang, Sai Bhatte and Danielle Obisie-Orlu safely enter David Lawrence Hall with physical distancing and wearing face coverings. (Tom Altany/University of Pittsburgh)
  • Two people swipe into a building
    As a Pitt ID is required to enter campus buildings, student Danielle Obisie-Orlu swipes in as Sai Bhatte waits behind from a safe distance. (Tom Altany/University of Pittsburgh)
  • Dan Fisher sits behind a plexiglass barrier at a concierge table.
    Assistant Vice Chancellor of Operations and Maintenance Dan Fisher sits behind a concierge work table, protected by plexiglass screen. (Tom Altany/University of Pittsburgh)
  • A person faces a tablet screen, wearing a face mask
    Adrianne Holmes, director of conference services at Panther Central, volunteers to oversee a thermal scanner used to take Pitt community member temperatures prior to entering the building. (Tom Altany/University of Pittsburgh)
  • A screen displaying the temperature of a person in a face mask
    Laura Zullo uses a thermal scanner to take her temperature, required at designated buildings prior to entering. (Tom Altany/University of Pittsburgh)
  • A lanyard that reads "Building Safety Concierge"
    Staff and faculty volunteers, student workers and access control personnel wearing a Building Safety Concierge badge can provide helpful guidance with building entry protocols. (Tom Altany/University of Pittsburgh)
  • A hand sanitizer station
    More than 400 hand sanitizing stations have been installed around campus, including near building safety concierge setups. (Tom Altany/University of Pittsburgh)

As students, faculty and staff return to campus, adherence to health rules is more critical than ever. To help protect the health and safety of all members of the Pitt community, the University has initiated a Building Safety Concierge Program, part of its Pandemic Safety Network.

The program will station Building Safety Concierge—employee volunteers and student workers with support from access control employees—at designated building entrances to convey information, reinforce safety protocols, report incidents of non-compliance and model established safety behaviors.

“The Pitt community continues to come together in supporting safe and resilient operations. Our new Building Safety Concierge initiative expands this critical support,” said David DeJong, acting senior vice chancellor for Business and Operations and vice chancellor of Human Resources.

Pro tips

  • Pitt students, staff and faculty need their Pitt IDs when entering facilities.

  • Remember to wear a face covering when you’re entering all campus buildings.

  • Maintain physical distance of 6 feet between yourself and others at all times.

  • Observe directional, occupancy, elevator and seating signage throughout buildings.

Supported by the offices of Public Safety and Emergency Management and Environmental Health and Safety, concierge locations will be established across all University campuses. On the Pittsburgh campus, approximately 30 stations will be established, staffed by employee volunteers and student workers  for two-hour shifts; total stations across all campuses could total 60 or more.

Concierge stations will be equipped with Pitt ID card readers, temperature scanners, work tables protected by Plexiglas screens and hand sanitizing units, as well as stocked with disposable face coverings and program literature.

Stations begin operating on Monday, Aug. 24, with faculty and staff volunteers serving at a small number of stations beginning Monday, Sept. 7 and more broadly across campus beginning Sept. 14. Concierge providers will be located at designated campus locations on weekdays from 8 a.m. to 6 p.m.

Training will be provided for all employee volunteers, student workers and access control employees; information on safety measures that will be in place to protect concierge providers will be included.

“As we unite in this mission, we encourage staff and faculty to volunteer their time as Building Safety Concierge Providers, strengthening our Pandemic Safety Network,” said DeJong.

To register, visit the Volunteer Scheduler online.

Students can apply for paid positions online: